Privacy Policy

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries.

It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia and, where relevant, the General Data Protection Regulation (GDPR).

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection.

Copies of correspondence sent from the website that may contain personal information are stored as archives for record-keeping and back-up purposes only.

We process personal data on the following lawful bases: (a) your consent; (b) performance of a contract to which you are a party; or (c) our legitimate interests in operating and improving this website and delivering services.

As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.

Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material, and other information. You may access this information at any time by logging in and going to your account.

Credit card details are only stored for the processing of payment and will be deleted once payment is processed. We do not retain full card numbers; payment processing is handled by third-party providers who are PCI-DSS compliant.

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities.

We may also disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services. We ensure that any such third parties are bound by equivalent data protection obligations.

We strive to ensure the security, integrity, and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

We will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we receive your transmission, we will also make our best efforts to ensure its security on our systems.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

You may disable cookies through your browser settings; however, this may affect certain features of the site. By continuing to use this site without changing your cookie settings, you consent to our use of cookies.

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection law, you have the following rights regarding your personal data:

• Right of Access You may request a copy of the personal data we hold about you at any time.
• Right to Rectification You may request correction of any personal data that is inaccurate or incomplete.
• Right to Erasure ("Right to be Forgotten") You may request that we delete your personal data from our systems. See Section 14 for how to submit a deletion request.
• Right to Data Portability You may request your data in a structured, commonly used, machine-readable format for transfer to another service.
• Right to Object You may object to our processing of your personal data at any time, including for direct marketing purposes.
• Right to Restrict Processing You may request that we limit how we use your data in certain circumstances — for example, while the accuracy of your data is contested.
• Right to Withdraw Consent Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at tom@tommarks.tv. We will respond within 30 days.

You have the right to request the deletion of any personal data we hold about you. To submit a data deletion request, please contact us using the details below and include your full name and the email address associated with your account or enquiry so we can locate your records.

We will acknowledge your request within 5 business days and complete the deletion within 30 days, unless we are required to retain certain data by law.

If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address them. If you have any queries relating to this Privacy Policy, or you have a problem or complaint, please reach out directly:

If you are not satisfied with our response, you have the right to lodge a complaint with your relevant data protection authority. In Australia, this is the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at oaic.gov.au.

For information about GDPR rights in the EU, visit ec.europa.eu.